Ph: 815-468-6165

DTE Connected

The DTE Connected Program is designed to reduce downtime through availability monitoring and immediate remediation. We will improve your systems availability through a rigorous proactive incident avoidance program. This program brings added levels of maintenance to your network such as patch management, event log monitoring, and back-up restore testing. This program is ideal for companies with limited or no in-house IT support and ensures that technology is furthering the business objectives while planning ahead. Let Dura-Tech become your IT department.

DTEConnectedBenefits of the DTE Connected Service Plan include:

  • Fixed cost Management and Control
  • Unlimited Phone and Remote Support
  • Unlimited Onsite Support
  • Reliability
  • Security
  • Productivity Gains
  • Reduces cost of Technology Ownership
  • Backup and disaster recovery

DTE Connected Services

COMPREHENSIVE SERVER MANAGEMENT

Our comprehensive server management keeps your servers running, available and secure.

Server Service Program

  • Security Patch Management
    SQL Server, Exchange, IIS, OS
  • Virus Definition Management
  • Backup Management
  • Firmware Management
  • Service Monitoring and Notification
  • Event Log Monitoring
  • Disaster Recovery Coverage
  • Daily System Audits
  • End User Support Portal
  • Monthly Management Reports
  • Application Deployment
  • Application Addition and Change Notification
  • Hardware Change Notification
  • Security Log Monitoring
  • Application Log Monitoring
  • Spyware Removal and Management
  • Bandwidth Usage Tracking
  • Asset Management
  • Report Generation
  • Remote Management
  • End User Remote Control
  • Desktop Policy Enforcement
  • Backup and Disaster Recovery

COMPREHENSIVE SERVICE FOR WORKSTATION MANAGEMENT

Our comprehensive Workstation services are designed to keep your systems and personnel productive. Our program provides the highest level of coverage without compromising quality.
Our service provides security measures for dealing with malicious threats, establishes baseline policies, asset tracking and changes, software rollout and upgrades and overall health of the workstation.

Workstation Service Program

  • Security Patch Management
  • System Log Monitoring
  • Virus Protection Management
  • Daily System Audits
  • Monthly Management Reports
  • Application Deployment
  • Application Addition and Change Notification
  • Hardware Change Notification
  • Security Log Monitoring
  • Application Log Monitoring
  • Security Log Monitoring
  • Spyware Removal and Management
  • Asset Management
  • Report Generation
  • Remote Management
  • End User Remote Control
  • Desktop Policy Enforcement

 

Cisco Select Partner

Acer Authorized Reseller